Privacy Policy

Effective Date: [Insert Date]

Ashbourne Property Consultants (“Ashbourne”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website or services.

This policy is provided in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

1. Who We Are

Ashbourne Property Consultants is the data controller responsible for your personal data.

Contact details:
Ashbourne Property Consultants
[Registered Address]
Email: [Insert Email Address]
Telephone: [Insert Telephone Number]

2. Information We Collect

We may collect and process the following types of personal data:

Information you provide directly

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Property-related enquiry details

  • Any other information you submit via contact forms, email, or phone

Information collected automatically

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

  • Referral source

This data is collected through cookies and similar technologies (see Section 8).

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to enquiries and provide property consultancy services

  • To communicate with you regarding properties, services, or appointments

  • To improve our website, services, and user experience

  • To comply with legal or regulatory obligations

  • To protect our business and website from fraud or misuse

We will only use your data where we have a lawful basis to do so.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have explicitly agreed (e.g. submitting an enquiry form)

  • Contract – where processing is necessary to provide services to you

  • Legal obligation – where required by law

  • Legitimate interests – where necessary for the operation and improvement of our business, provided your rights do not override these interests

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Professional advisers (e.g. legal, financial, or regulatory advisers)

  • Service providers who support our website or IT systems

  • Regulatory authorities where legally required

All third parties are required to respect the security of your personal data and process it lawfully.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Access to your personal data is limited to those who need it for legitimate business purposes.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, or reporting requirements.

When your data is no longer required, it will be securely deleted or anonymised.

8. Cookies

Our website uses cookies and similar technologies to improve functionality and analyse website performance.

You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy [if applicable].

9. Your Rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details above.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be published on this page.

Your continued use of our website after changes are made constitutes acceptance of the updated policy.

12. Contact and Complaints

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us directly.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached: www.ico.org.uk